Let me start by saying that this was by far the best hotel staff we have ever had the pleasure of staying with. From the time I called to revise a reservation to our departure from the property everyone was great!!! Our rooms were spacious and clean and the hotel itself was a great location to see the fireworks from Mud Island. We had a few small issues (hair dryer was going out) it was resolved within mere minutes. Cord was missing for a DVD player in one of our rooms – it was quickly replaced so we could enjoy the DVD player in the executive suite. Our breakfasts were tasty and well stocked. We were greeted with warm caring staff and ice cold refreshing water, cookies and muffins. They kept the water clean and fresh and ice cold which was wonderful for this hot weather. We are looking forward to our next trip. This is a family-friendly hotel that has great amenities and within walking distance to trolley and plenty of fun options. All In all great way to celebrate our parents 50th Wedding Anniversary. Special Thanks to Chris, Earlene, Sha, Evelyn and Rosie. It truly felt like we were among family!!!